CRA Data Analytics Grp Mgr - C14 - NEW YORK

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

CRA Strategy & Enterprise Support Team

The Community Reinvestment Act (CRA) Strategy & Enterprise Support team sits within Community Investing & Development (CID) in ESPA.  The team provides high quality exam support and regulatory filings as well as strategic and advisory support for the Firm on opportunities to meet and exceed our Community Reinvestment and Financial Inclusion objectives through the following activities:

• Leveraging external partnerships and research to assist the lines of business in understanding community needs and advising on products, services and delivery channels  to meet those needs;
• Aggregating data and providing analytics and insights to inform internal stakeholders on community reinvestment performance and areas for improvement, as well as assisting in responding to external constituents on Citi’s CRA and Financial Inclusion performance and community strategy;
• Convening key internal stakeholders to best leverage Citi’s balance sheet to meet community reinvestment objectives across the firm;
• Bringing subject matter expertise and serving as trusted partners to CID and the lines of business in maximizing CRA credit for their community reinvestment activities;
• Fostering strong, transparent relationships with our regulators; and
• Leveraging technology to most effectively and efficiently manage Citi’s regulatory reporting and exam management responsibilities and controls obligations.

Position Overview

The CRA Data Analytics Group Manager is accountable for the management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within the CRA Strategy & Enterprise Support mandate and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of operational changes and technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of Citi’s CRA program performance. Exercises control over resources, policy formulation and planning for CRA Data Analytics. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility the CRA Data Analytics team, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Accountable for designing and implementing both the tactical and strategic data analytics necessary to support Citi’s overarching CRA strategy and the businesses that contribute to it.
• Serves as the subject matter expert for strategic CRA data analysis, identifies insights and implications, and makes strategic recommendations. Develops data visualizations that clearly communicate complex analysis.
• Works closely with CRA contributing lines of business to ensure that they understand CRA requirements, including business-specific targets.
• Develops and oversees monitoring of CRA performance versus guidelines, and assists CRA-contributing lines of business in developing strategies to address shortfalls while ensuring business accountability for CRA obligations.
• Participates in strategic business engagements to ensure the correct type and level of data analytics support for key business forums and to support communication with key internal and external stakeholders.
• Contributes to the preparation and execution of CRA Examination materials and analyses. Liaises with the prudential regulator to finetune analysis methodologies to align with regulator procedures and expectations.
• Builds a culture of continuous product improvement and innovation based on business needs and prioritizes changes in analytics and supporting data infrastructure accordingly.
• Plans and manages on-going product investment and activity to support evolving analytics needs in-line with defined CRA priorities, capacity and capability planning and development.
• Ensures current analytics strategy and supporting architecture is mapped out, and deeply understood, including controls and procedures in place to ensure data quality.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years experience in working with various data analytics teams
• Excellent oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders
• Demonstrated ability to collaborate with and lead others (both directly and through influence) to achieve business objectives
• Must have analytical inquisitiveness and problem-solving ability
• Demonstrated analytical skills and experience; ability to think strategically and ‘connect the dots’, yet be detail-oriented
• Knowledge of the Community Reinvestment Act (CRA), Home Mortgage Disclosure Act (HMDA) and other impacting regulations
• Experience with CRA Wiz suite of products and Tableau. Experience with ArcGIS is a plus.
• Understanding of CRA-contributing businesses and product sets (Mortgage, Small Business, Cards, Branch Banking, Citi Community Capital, CID)
• Detailed understanding of latest data technologies and solutions towards how they can help solve for next generation business needs.

Education:

• Bachelor’s/University degree or equivalent experience; Masters degree a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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