Senior Analyst, Data Privacy

Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. 

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.

Plume develops and deploys cloud based control planes with scale to manage tens of millions of customer homes through some of the world’s largest Internet Service Providers. Our cloud applications include WiFi network management and optimization, device access control, network provisioning, IoT security, and end customer user interaction through mobile apps. 

The Opportunity:

Data Protection and Privacy practices are converging to build products and services that are not just secure but also factor in user privacy right from the start. The Senior Privacy Analyst role is a unique opportunity to be at the forefront at the convergence of these practices. In this role you will be a technical leader to drive strategy and execution of personal data management, governance, and protection as part of Plume’s Information Security & Privacy team. You will gain broad exposure to all programs at Plume focusing both on privacy and security risks and be expected to partner across Plume, engaging in the privacy and trust domain to influence and design solutions.

Plume is looking for a person who is passionate about data privacy. The Sr. Privacy Analyst will be instrumental in driving our data privacy efforts, ensuring compliance with global privacy regulations such as GDPR, CCPA, LGPD, and other relevant laws. They will collaborate closely with various internal teams to provide insights, guidance, and oversight related to data privacy best practices. The ideal candidate is excited about joining a fast paced, industry leading company to support privacy. We are looking for a self-motivated professional who will help build out Plume’s information security and privacy initiatives!

What you will do:

  • Assist in the development, implementation, and ongoing management of data protection policies and procedures.
  • Conduct privacy impact assessments, risk analyses, and periodic reviews to identify potential areas of vulnerability.
  • Design, Configure Data Privacy tools to be compliant with standards and measure effectiveness to goals.
  • Ensure records of data processing are accurate and compliant.
  • Analyze and monitor our services and operations to ensure compliance with GDPR, CCPA, and other global data privacy regulations.
  • Collaborate with the training department to develop and deliver data privacy training materials for staff.
  • Participate in the investigation and resolution of data privacy incidents, ensuring timely reporting and mitigation.
  • Engage with product, engineering, marketing, and other departments to ensure data privacy considerations are integrated into project planning and day-to-day operations.
  • Continuously update knowledge on privacy regulations and best practices, ensuring the company remains ahead of potential challenges.

Who you are: 

  • Bachelor's degree in Information Security, Computer Science or related field or equivalent work experience
  • 3+ years experience in a privacy-related role with a focus on GDPR, CCPA, and other global privacy regulations.
  • Assist in the development, implementation of data protection policies and procedures.
  • Conduct privacy impact assessments, data mapping and periodic reviews to identify potential areas of vulnerability.
  • Certification from the International Association of Privacy Professionals (IAPP) such as CIPP, CIPM, or CIPT is preferred.
  • Knowledge of public cloud architectures, such as AWS Storage solutions
  • Strong communication, written, presentation and interpersonal skills
  • Proven ability to work unsupervised, exercise leadership, and influence change and operate effectively across teams and disciplines.
  • Technical skills to configure privacy tooling, some experience with APIs, programming integrations. Python, Shell, Go, Javascript

Standout:

  • Other certifications such as. CISSP, CISM, CISA, etc are a plus.
  • Worked with privacy tools like; Osano, Mine, DataGrail, Onetrust, etc before
  • Familiarity with compliance frameworks like CSA, ISO270001, and SOC2.
  • Experience in other technical or non technical areas (business administration, legal, product management, project management,software development,, etc)

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. 

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.  

Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

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