We are looking for a solution consultant to join our intellectual property (IP) solution consulting team in Tokyo, Japan. We are a team of product experts/consultants responsible for growing revenue from both existing and new customers. We are working closely with sales and marketing team, to support and lead the sales cases and marketing activities. The position needs to be deeply understanding customer needs of IP, effectively presenting the value proposition of our IP Solutions, increasing the trust of customer/prospect, communicating with all related internal teams as well. This position is particularly started with the focus on patent search and analytics tools and contents, which are market-leading products in our business.
· Over 4-year college education, better with background on science & technology, or equivalent (Necessary)
· Web-based IT tools literacy level of average or above. The experience of using patent search and analytics tools, or working on product selling from technology standpoint will be highly evaluated.
· Understanding and abilities of grasping the essence of WebAPI. The experience of software development (e.g. Python) is evaluated.
· Native Japanese level to handle the client facing works and deep involvement in the sales cases.
· Good interpersonal communication skills and ability (incl. English & Japanese) to collaborate with both internal and external stakeholders.
· Strong mindset & ability of proactive planning, problem identifying/Shooting, task prioritizing among multi-projects, action taking with a complex schedule management.
· Understanding and abilities of grasping the essence of IP(patent/trademark) search database or analytics tool and IP in corporate & law firm, etc.
· Either 2 + years of work experience in Research and Development in academia or corporate. The experience of being involed in invention creation or patent filing as inventor is evaluated.
· Either 3 + years of work experience in IP related position in corporate of law firms will be highly evaluated.
· Qualification of IP will be evaluated.
· Knowledge of IP (Patent & Brand) information & content (Nice to have).
· Knowledge & literacy of data science, AI tech, programing, data processing, Cloud Security (Nice to have)
· Work experience at professional service agencies (consulting firm etc.).
· Customer-facing experience will be well evaluated.
· Well support/lead the current project/sales cases to meet the client’s needs, aiming to higher sales cases close in Japan market.
· To be a reliable local experts of patent search and analytics tools and contents (e.g. Derwent Innovation, Derwent API) and build the trust to both clients and sales.
· Communicate well with the clients and internal stakeholders of related teams to achieve the goal.
· Work with marketing team to prepare a local product marketing message, events, seminars for the responsible solutions for targeting customer segments, contribute to creating opportunities in the market with sales support materials. With a mindset of aiming to be a thought leader in the market.
· Learn and understand the value proposition of Clarivate’s products and solutions broadly.
· Needs to have positive attitude to learn and understand market trends, competitions, and changes around IP policy environment and technologies trend, incl. such as AI, IP DX, based on both Clarivate and Clients’ angles.
· Collect the needs and feedback from the market, report and communicate the issues/examples to product teams. e.g. interview the customers to get feedback, flexibly considering about the business model incl. local partnership.
· Have positive attitude to learn and understand the market and clients, proactively explore more new IP solutions fitted for the local market opportunities through the current the project(s).
· Contribute on achieving Clarivate IP business target (New Business & Revenue) in Japan & APAC. Work as a Clarivate team player with other members/teams with insights and mindset to the overall business.
Clarivate Intellectual Property (IP) solution consultant team is an expert group responsible for revenue growth generated from both existing and new businesses of Clarivate IP, by working closely with the sales team and other related internal teams on Clarivate commercial offerings related to IP, to support/lead sales cases to achieve the overall target. Currently, one of the most iconic businesses in Japan is Clarivate patent search and analytics tools and contents.
This position (IP solution consultant) is to start the work focused on IP solutions particularly Clarivate patent search and analytics tools and contents (e.g. Derwent Innovation, Derwent API), by offering the pre-sales consulting, which including the product aspect consulting and even boarder meaning of IP procedure consulting based on the customer needs.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.