POSITION SUMMARY
Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India.
At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.
The ZTD, R&D group is responsible for delivering tech and digital solutions for the research and development organization. As a part of this organization there is a need to manage the portfolio of programs/projects following our governance process and project delivery framework.
The Zoetis Veterinary Medicine Research & Development (VMRD) Systems Engineer and Developer is responsible for the leadership of a section of the overall technical portfolio. This Engineer will be required to develop a rich understanding of the applications in their portfolio including what data is accessible, administration, upgrades, Integration points, etc. This Engineer will also be responsible for maintenance on the application and coordination of maintenance activities with supporting groups such as infrastructure and networking. Maintenance tasks will also include application upgrades as appropriate to manage technical debt. This combined knowledge of their application portfolio will be used to plan internal and external resource needs during the life of the applications. The candidate will be a self-starter that is creative and fascinated with technology to design, implement, and maintain solutions in support of VMRD business initiatives. A strong academic background in a technical discipline, a history of delivering solutions, and a demonstrated proficiency to identify and resolve complex technical issues. The desire to continuously improve technical and business knowledge and the ability to work alongside both internal and external IT resources is required. Project-based work will touch a variety of business areas, including research and development and, if required, commercial genetics.
POSITION RESPONSIBILITIES
Software and System Engineering
• Rapidly designing and developing software applications and/or databases to solve data needs of scientists, including capturing/providing data to existing or new data pipelines for advanced analytics and data visualization.
• Collaborating with colleagues and scientists to identify data and analysis gaps and implement best solutions for data capture, storage, processing, searching, integration, analysis, and visualization, incorporating FAIR data practices.
• Partnering with ZTD and VMRD technology groups to align regarding available tools, platforms, and recommended tech stack to apply.
• Ensuring the development of high-quality, reliable, and scalable applications within tight deadlines.
• Performing testing and debugging of applications to ensure optimal performance and functionality.
• Participating in code/platform reviews with other ADS colleagues and ZTD to maintain code quality and incorporate best practices.
• Develop frontend modules for internal ecosystem of web applications and services built with typescript, react (next.js), and python (fastapi).
• Operate in an agile development cycles, SCRUM, weekly standups, and sprints. Tasks and product direction will be determined by a technical lead and product manager, respectively.
• Work with/manage vendor/field service representatives to implement and troubleshoot instrument related data systems.
• Create and implement the systems design and application software configuration for commercial off-the-shelf (COTS) software and SaaS (software as a service) systems in support of Zoetis R&D business initiatives working in a cross functional team environment.
• Guide small third-party development teams for custom solution implementations and upgrades.
• Perform technical responsibilities including planning, design, and implementation of information systems.
• Create system documentation and transition day to day activities to support team.
• Translate business requirements into novel solutions, system configurations, data design requirements, and data models.
• Provide technical expertise to solution delivery teams throughout all phases of the application life cycle with a focus on design and development activities.
• Design systems and data structures and performs/oversees the implementation of them in support of projects.
• Ensure operational and analytical data stores can support cross-functional business requirements for reporting across the organization.
• Assist project managers with project schedules by identifying technical tasks and system dependencies, as well as estimating resources and task duration.
• As part of the R&D ZTD team, takes on the responsibilities associated with establishing and maintaining existing solutions.
• Consult with technical lead for scope, approach, next steps, and direction regarding project / department / business objectives
• Define detailed installation step documentation
• Execute or oversee installation and installation verification
• Design, setup, and ensure execution of test automation
Technology Consultation 50 %
• Translate business requirements into innovative solutions, system configurations, data design requirements, and data models.
• Participate in the definition of long-term systems strategies and roadmaps.
• Provide technical effort estimates for proposed projects and solutions. Assists project managers by identifying technical tasks and system dependencies, estimating resources and task duration.
• Provide financial evaluations of proposed solutions by providing technical effort estimates.
Software and Technology Support 20%
• Provide Level 3 and 4 support for VMRD software and technology.
• Give assistance to level 1 and 2 support teams.
Continuous Learning and Technology Expertise 20%
• Provide application engineering subject matter expertise and guidance to other IT disciplines including Zoetis IT solution partners, application vendors and service providers.
• Contribute to IT project delivery by providing technical and engineering expertise throughout all phases of the development life cycle with a focus on design & engineering activities.
ORGANIZATIONAL RELATIONSHIPS 10%
• ZTD R&D Solution Partners
• ZTD R&D Systems Engineers
• ZTD Centers Of Excellence
• VMRD business SMEs from multiple product lines and departments
Supervision
0-4 contingent workers’ technical direction
EDUCATION AND EXPERIENCE
• 5+ years of experience as an information technology professional or a closely related field and role.
• Have an undergraduate degree related to Information Technology, Computer Science, Biology, Chemistry, or a related field.
• Proven experience as a Rapid Application Developer/Engineer or similar role within the Life Sciences industry.
• Knowledge of rapid application development methodologies, such as Agile or Scrum.
• Proficiency in programming languages, such as Java, C#, or Python and using code sharing tools such as Git or GitHub.
• Knowledge of software development best practices, including version control and continuous integration.
• Experience developing solutions in the area of CMC, including cell-line development, upstream, & downstream is a plus.
• Strong problem-solving skills and the ability to think critically and creatively in a fast-paced, innovative environment sometimes requiring frequent project transitions.
• Excellent interpersonal and communication skills and the ability to explain complex ideas to audiences without a technical background.
• Demonstrated ability for collaboration and conflict resolution with individuals representing a broad cross-section of the drug research and development function.
• Ability to work independently with minimal supervision or within a team as well as manage multiple projects simultaneously.
• Experience with the design and building of systems and information solutions (including modeling and database design), preferably with enterprise-level information/data solutions or architecture projects.
• Experience with implementations utilizing multiple vendors and/or departments.
• Experience with data management and/or information integration efforts in large scale programs.
• Excellent interpersonal and communication skills with the ability to build relationships.
• Ability to prioritize issues and drive progress in ambiguous situations.
• Domain knowledge expertise in pharmaceutical industry is preferred.
• Experience with software testing including unit, integration, and regression testing
• Experience with technical writing for SDLC documentation
TECHNICAL SKILLS REQUIREMENTS
• Familiarity with front-end languages, such as React, CSS, and JavaScript/TypeScript.
• Experience with database design and management, such as SQL, NoSQL, or Oracle.
• Familiarity with visualization tools, such as Tableau, Spotfire, or Power BI.
• Fluent in leading platform configuration, deployment, and support of Database platforms (SQL Server, Oracle, Cloud).
• Working knowledge of system design, application lifecycle, application frameworks (.NET, Python), cloud platforms (Azure, Amazon Web Services), database technologies (SQL Server, Oracle, Cloud), integrations (web service, MuleSoft), operating systems (Windows, Linux) and networks / firewalls.
• Knowledge of emerging technologies such as artificial intelligence (AI) and machine learning (ML).
• Experience with off-the-shelf systems installation and configuration.
• Excellent problem-solving skills as applied to system support.
• Ability to analyze problems and derive a root cause.
• Experience providing insight into improvement of processes and drive to focus on automation of software administration tasks.
• Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.
• Experience with emerging technologies related to data, visualization, and system infrastructure.
• Experience working with, and configuring, reporting and analytics tools (e.g. - Alteryx, Power BI, etc.)
• Knowledge of data security and compliance standards (e.g., HIPAA, GDPR).
• Familiarity with laboratory information management systems (LIMS) and electronic lab notebooks (ELN).
• Strong understanding of network infrastructure and protocols.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
Desired Competencies
• Expert experience in the competencies above with a desire to mentor others.
• Experience in the application of project management principles and software development life cycle management.
• Familiarity with tools for creating document-based reports.
• Prior professional or academic experience in genetics and bioinformatics.
PHYSICAL POSITION REQUIREMENTS
Sitting (100%)
Travel (0-5%)
Hybrid work schedule- Tuesday to Thursday working from office