AGS Etch Service Business Unit – Service Business Focal Director (M6)

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. 

What We Offer

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At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Service Business Focal Head – Etch Service Business Unit

Description 

This role is responsible for all business aspects of Applied Materials Etch Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations.

Key Responsibilities

• Build, mentor, manage a team of product managers and product line managers to develop and execute a comprehensive service product roadmap and service strategy for global customer installed base.
• Define and articulate clear product vision aligned to division goals based on market analysis and customer requirements.  Communicates service product features and value for internal product release process as well as for external customers. 
• Champion a customer-centric approach, gathering customer feedback, analyzing data, and translating voice of customer to market requirement documents (MRDs)
• Develop and maintain a comprehensive service product roadmap, including product prioritization, timelines, and resource allocation.
• Leads team in the development of customer focused service strategy, financial forecasts, business case assessment and analytics for the service product portfolio. 
• Oversees development and execution of customer cost of ownership roadmaps for sustainable business growth
• Drive team collaboration with product team, engineering, marketing, operations, sales, field engineers and other teams to ensure seamless product launch, scaling, and field execution.

Desired Skills, Competencies & Experience

• Higher degree or equivalent experience with minimum 10 years of industry experience. Demonstrated depth and/or breadth of expertise in Wafer Fabrication Equipment and Etch products operation and business a plus
• Track record of launching and releasing complex products
• Demonstrated leadership ability to manage and motivate a team, and influence cross functional partners
• Market understanding – key inflections, competitive landscape, customer requirements
• Data driven decision making – proficient in use of data analysis to drive product strategy and customer engagement plans
• Excellent communication skills in conveying product value to both internal and external customers

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.