Customer Data Specialist

Información de la Compañía / Company Overview

Acerca de Bridgestone

Bridgestone Americas, Inc. (BSAM), con sede en Nashville, Tennessee, y Bridgestone Europa, Medio Oriente y África (BSEMEA), con sede en Bruselas, Bélgica, operan colectivamente como una región estratégica “Bridgestone West”. Esta región atiende las necesidades comerciales estratégicas de equipos en América, Europa, Medio Oriente y África. BSAM y BSEMEA son subsidiarias de Bridgestone Corporation, con sede mundial en Japón. Bridgestone y sus filiales desarrollan, fabrican y comercializan una amplia gama de productos y soluciones Bridgestone, Firestone y marcas asociadas para abordar las necesidades de una amplia gama de clientes e industrias.

En Bridgestone, siempre eres Libre para Ser

Creemos que las personas solo pueden brindar un servicio y una calidad superiores a los demás cuando pueden traer su yo más auténtico al trabajo. Creemos en defender todas las perspectivas, individualidades y equipos porque entendemos la importancia de ver el mundo y nuestro negocio a través de diferentes perspectivas. Estamos formando un equipo tan diverso como el mundo al que servimos.

Así que, muéstranos quién eres, porque quien eres es lo que necesitamos.

About Bridgestone 

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

At Bridgestone, you are always Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

So, show us what you are made of, because who you are is what we need.

Responsabilidades / Responsibilities

This position supports the Customer 360 program in customer data process documentation, optimization,quality assurance, and data analysis for Bridgestone West.

• Facilitates projects or processes of diverse scope, while working independently with limited supervision.• Ensures the accuracy of information entered the system through testing and quality checks.• Produces process documentation to clearly map current state and proposed future state processes forcustomer data.• Plans data analysis efforts to identify region-speci(c requirements or gaps.• Intimate understanding of data, how it’s used, and mapped to marketing activation platforms.• Supports continuous improvement/automation activities.• Uses advanced analytical/technical problem solving to develop new solutions to existingproblems/procedures.• Informs and in0uences others within the job area through explanation of facts, policies, and practices.

#LI-Hybrid

Requisitos / Qualifications

Education, Experience AND Skills:

• Bachelor’s degree in Marketing, Computer Science, Information Systems, Business Administration, or arelated field.
• A minimum of 4 years of related experience with a bachelor’s degree; or 2 years and a master’s degree.
• Advanced knowledge of Microsoft Excel.
• Experience documenting complex processes and experience using associated process documentationtools.
• Excellent communication and interpersonal skills to explain complex concepts and technologies todiverse audiences.
• Passionate about technology and committed to continual improvement.
• Knowledge of Adobe Experience Platform is desired.
• Lenguage: English C1

What we offer

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.

Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”. We offer you more than just competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.